Refund Policy
Refund Policy
Last updated: [DATE]. Check this against consumer law where your
customers are, not only where you are. UK and EU buyers have statutory rights
that override anything written here.
Digital products
Because our products are digital and delivered immediately, we ask you to
read the requirements on each product page before buying — platform,
build number, and broker conditions.
When we refund
We will refund in full if the product does not work as described, cannot be
installed on the platform version stated, or was not delivered.
When we do not
We do not refund on the basis of trading results. Automated tools carry risk
of loss, and a losing period is not a fault in the software.
How to request
Contact us within 14 days of purchase with your order number and a
description of the problem.
Statutory rights
Nothing here limits your rights under consumer law in your country.